Terms and Condition

800 Truck Cargo Transport By Heavy Trucks maintains the https://www.800truck.ae/

United Arab of Emirates is our country of domicile” and stipulates that the governing law is the local law. All disputes arising in connection there with shall be heard only by a court of competent jurisdiction in the U.A.E.

Visa or MasterCard debit and credit cards in AED will be accepted for payment.

We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of the UAE.

Customers using the website who are Minors/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Cardholders must retain a copy of transaction records and Merchant policies and rules.

The user is responsible for maintaining the confidentiality of his account

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of the payment

Customers can cancel their order/requested service within 24 hours refunds will be returned to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed

Refund Policy

  1. We understand that circumstances can change, and we strive to provide a transparent refund policy. If you need to cancel your moving or storage services with us, please notify us at least 48 hours in advance to receive a full refund.
  2. In the event that we are unable to fulfill our commitment to provide the agreed-upon moving or storage services, we will issue a full refund promptly. We take responsibility for any inconvenience caused and aim to ensure customer satisfaction.
  3. Any requests for refunds due to damages or loss of items during the moving or storage process will be thoroughly investigated. Our company carries comprehensive insurance coverage, and if found liable, we will reimburse you accordingly, up to the insured value of the item.
  4. Please note that refunds will be issued using the original method of payment. Processing times may vary depending on the payment provider, but we will make every effort to expedite the refund process and keep you informed about its progress.
  5. We encourage you to review our refund policy before engaging our services, as it outlines the terms and conditions for refunds. For any queries or concerns, our customer support team is available to assist you and provide further clarification regarding our refund process.